Community Spotlight: Lake Gloria Preserve

This edition of Community Spotlight showcases Lake Gloria Preserve. Located in Orlando, this beautiful, gated community boasts 252 Spanish style homes.  The association overlooks Bay Lake and is conveniently located near the Orlando International Airport, downtown Orlando, and Universal Studios.


Lake Gloria Preserve recorded their Articles of Incorporation in 1998. Since then, the association has been dedicated to providing a great neighborhood for all residents.  The aesthetic appeal of the association is undeniable.  Association manager, Tracey Hylands, stated that one of the unique features of the community is its beautiful, palm tree lined entrance.  The association also has a gorgeous sign right at the entrance of Lake Gloria Boulevard which is very welcoming.


The amenities of Lake Gloria Preserve include a swimming pool, children’s playground, and a kiddie splash pool. The splash pool is a favorite amongst residents and provides hours of entertainment to the children of the community.  Lake Gloria Preserve also publishes a quarterly newsletter titled the Lake Gloria Gazette which keeps homeowners informed of happenings in their association.  A community garage sale is held typically twice a year in the neighborhood.  The association also takes resident safety very seriously.  They have hired off duty Orange County police officers to patrol the association at different times of the day and night to monitor activity in the community.

LG Collage

Leland Management was pleased to begin providing management services to Lake Gloria Preserve at the beginning of this year.  Since January, we have teamed up with the Board of Directors to make many positive improvements to the association such as installation of two additional doggy stations, installation of ten blue fire hydrant reflectors, fence repairs around the perimeter of the pool, painting of entry gates, replacement of damaged sidewalks, repair of erosion issues near the kiddie pool area, and pressure washing of sidewalks, curbing around the pool area, playground equipment, entrance walls, moldings, and monuments.

Lake Gloria Preserve is a wonderful example of how good leadership and positive working relationships can make a good community great. We are pleased to work with the board and residents of the association and look forward to many exciting and positive changes in the future.

How to Support Those Dealing with Tragic Events

Together We Are Strong

This past week has been challenging for everyone in our community. The effect of these tragic events will continue to linger and affect people in different ways. It is important to understand that most people will recover from traumatic events on their own in a healthy way.  Trouble sleeping, nightmares and lack of appetite are common after a traumatic event. Your mind is trying to process information and it will take time.  For most of us, the outcome will be recovery and resilience. Just as our bodies take time to heal after an injury or surgery, our minds will heal as we recover from this event and other tragedies.

This means that over the next few weeks to perhaps even over a month or two months, most people will see their reactions to the event lessening as time progresses. You will find that your appetite is coming back, you are sleeping better and you are not so focused on the tragedy. This is the process of recovery.

If you know someone going through a traumatic situation, there are things you can do to help:

Help Without Being Asked — Instead of saying, “Let me know how I can help,” just do it. Does their lawn need cutting? Do it for them. Are they not leaving the house? Bring them food. Don’t expect the person needing help to reach out, take the initiative to help unless they tell you otherwise.

Don’t Push Someone to Talk — Don’t push anyone who is not ready to talk about their feelings or experiences and don’t force them to go to therapy if they aren’t ready. Don’t expect them to engage in small talk as this can be exhausting for them. Make your presence known and let them know you are willing to listen when they want to talk.

Provide Support When Others Have Moved On — Family and friends rush in to help immediately after a traumatic event. But as time passes, people get back to their normal routine even through a person may still be recovering. Check in with them often. Show them they are not alone.

Know Available Resources — While you shouldn’t push someone to get help, you should know what resources are available if they express an interest in such services. UCF RESTORES, a program based out of the university’s Psychology Department, is offering free counseling services for anyone affected by the Pulse shooting, whether that is today, or months down the road. Call 407-823-3910 to get connected with UCF RESTORES or to talk with one of their staff members about other available resources.

Source: UCF College of Medicine

Navigating Netiquette

Netiquette Pic

Netiquette (net etiquette) is a set of guidelines that helps create a standard for acceptable ways to communicate online. This is especially useful in e-mail and on online forums such as social media, newsgroups, or blogs.  To avoid making unintentional social blunders online, check out these tips on how to have good manners in cyberspace.

  • Remember when communicating online that there is an actual person on the other end of your communication. Type as you would speak to someone in person and treat others how you wish to be treated.
  • Know your audience. Some online forums are more casual and informal and some are more professional. Be sure you are following the structure of the domain in which you are using. This is especially important with anything that is a professional interaction such as an e-mail between coworkers or a discussion group in college.
  • Check your posts for spelling and grammar errors. Even a simple typo can sometimes change the way a person views your online communication especially if it is your first interaction with the individual.
  • Share advice with others if it is a topic you are aware of. Do not share advice that could be detrimental to another person such as making medical recommendations if you are not a doctor. Try not to dominate online conversations. Treat them the same as you would a group conversation in public.
  • Be patient with others you encounter online. Some people are not as tech savvy as others so try to always give others the benefit of the doubt and treat them with kindness.
  • Avoid using sarcasm online even if it as meant as a harmless joke. In online communication, we do not have the benefit of hearing tones of voice or seeing facial expressions. This makes it very easy for others to misinterpret what you are saying.
  • Try to keep posts, discussions, and e-mails concise. This helps your audience clearly understand what you might be trying to say and also makes it more likely that others will take the time to read your message.

These rules of thumb are great to follow in any online situation. One of the most popular methods of online communication is e-mail. Since it is used so prevalently, especially in business settings, it is a wise idea to follow a few additional tips on e-mail etiquette.

  • When creating an e-mail address, consider using one that is professional and appropriate. This makes it much more likely that your recipients will take you seriously. People are more likely to accept an address like, but may baulk at something like
  • When writing an e-mail, use a clear, direct subject line. Examples are “Change in Meeting Date”, “Proposal Suggestions”, and “Training Presentation”. This helps a busy recipient know exactly what your e-mail is about, especially if that person has been waiting on something from you.
  • Address your contacts formally. It is appropriate to use “Hi” and “Hello”, but not so much so to say “What’s up” or “Yo”. It is always best to lean towards more formal if you are not sure of your audience.
  • Spell the name of your contact correctly. Do not abbreviate his or her name unless you are certain that is how your contact wants to be addressed.
  • Do not write in “text speak”. Spell words properly, write in full sentences, use proper punctuation, and do not write in all capital letters. This is considered shouting in the internet world and it also makes your messages more difficult to read.
  • Use standard fonts when writing and keep your backgrounds plain. This make e-mails load more easily and also makes them easier to read.
  • Do not forget your attachments. This can be frustrating for recipients who now have to e-mail you back to remind you to send the attachment that they were waiting on. Most new versions of Outlook will prompt you if you have the word attachment in the e-mail body and no file is attached.
  • It is a good idea to compose and review your e-mail before actually adding in the contact’s e-mail address. This will help you prevent accidentally sending a message before it is ready.
  • Always review your e-mails. Be sure to read them carefully. Many applications will automatically correct a word that is typed incorrectly, but they may not replace it with the word you intended. This is why it is important to read the e-mail and not rely solely on spell check.
  • Think about how your message might sound to the person receiving it. If you feel like it could be taken as harsh or angry (even if this is not your intention), consider rewriting it.
  • Do not compose e-mails when you are angry. It is likely this will come out in your writing and the recipient will feel it. Take a break, work on another project, then go back to your e-mail once you are feeling calmer.
  • Do not always click on Reply to All. This is a good option only if you know that all of the people copied on the e-mail would like your response. Sometimes, Reply to All can become a nuisance and unnecessarily barrage people’s inboxes.
  • Make sure your recipient is correct before sending an e-mail. If you know people that have the same initials it is easy to select the wrong contact from your drop down list.

Technology is fun, exciting, and can be extremely useful in both business and personal settings. Following these guidelines can help ensure that your online experiences are pleasant for you and others. Remember, when in doubt, go the human route. If you are unsure of the tone of an e-mail you received, pick up the phone and call the sender to clarify. Walk over to a coworker’s desk if you need to discuss something that could be construed as touchy or even something that might be overcomplicated. Respect those you come in contact with online just as you would in person and you should end up having majorly positive online experiences and gain the respect of those you communicate with.

Summer Fun in Brevard County

Enchanted Forest

Summer in Florida is getting into full swing. Many families are looking for entertaining options to please all ages.  Luckily, Brevard County has a wide array of activities for the whole family.  If summer is synonymous with water for you, then you are in luck.  Brevard County has over 70 miles of beautiful Atlantic beaches.  If you like swimming, surfing, or just lounging on the sand with a good book, these beaches are for you.  Another great activity for water lovers is a trip to the Splash Pass Fountain at Cocoa Beach Riverfront Park.  Kids can play in streams of water shooting up from the ground at no cost.

For nature lovers, Brevard County offers several parks that are great for trailblazing and wildlife watching. Melbourne is home to Erna Nixon Park and Wickham Park.  Erna Nixon Park is a nature preserve that boasts over 50 acres of natural Florida beauty.  Visitors can walk along an elevated boardwalk and view many different types of native plants and animals.  Wickham Park is over 390 acres and is a great option for celebrations.  It features picnic tables, eight pavilions, and one large event pavilion.  There are also campgrounds at the park for night time fun.  The Enchanted Forest Sanctuary in Titusville has several miles of hiking trails for visitors that want to admire the natural beauty of the forest.  For animal lovers, the Brevard County Zoo is home to more than 650 animals.  In addition to viewing the animals, guests can see animal feedings, take kayak tours, venture into the wetlands in a paddleboat, and take a train ride.

Florida temperatures can be extreme in the summer. Brevard County offers several indoor options for those looking to escape the heat.  Home Depot and Lowes provide free building workshops for kids that feature different projects every month.  Kids get to take home an apron and their finished product.  Many theaters across Brevard offer free admission to children’s movies.  Check out your local theater’s website for the schedule and movies available.

The Space Coast has activities and entertainment abound.  Next time you are wondering what to do on your next free weekend this summer, consider taking a trip to Brevard to enjoy some of these activities as well as all of the others they have to offer.

Meet the Team – David Kosinski

David Kosinki was born in Chicago Heights, IL.  In 1977 he moved with his parents and younger sister to Longwood, FL where he attended elementary, middle, and high school.  He has fond childhood memories of his grandmother and great aunt staying with the family frequently and particularly loved his grandma’s Italian cooking!  During high school, David began experiencing severe pain in his neck at night.  A doctor’s visit revealed that David had a benign tumor Picon his spine at the base of his neck.  The doctors were extremely concerned due to the dangerous location of the tumor and during Easter of 1984, David was admitted for surgery.  He missed three months of high school while recovering in the hospital, but upon release he went back and was able to finish on time graduating from Lake Mary High school in 1985.

After high school, David decided to put some time into the workforce before attending college.  He worked for K-Mart and on the loading docks of an electronics company called Recoton.  After working for a few years, he decided to complete his education and ended up earning his accounting degree in 1995 from Seminole State College.  David entered the accounting field shortly thereafter and brings 20 years of HOA accounting experience to Leland Management.  He began working for Leland in 2010 and stated that he feels the best thing about working for Leland Management is the family oriented atmosphere, expressing that when you come in every day, you know you are surrounded by people who truly care about you and your well-being.

When David is not working, he enjoys playing video games on his Playstation, going to movies, and reading comic books.  He also is an avid geocacher.  Geocaching involves using GPS to locate hidden containers that are placed all over the world.  He began geocaching in 2004 and by 2007 he was number 10 in finding the most caches in the state of Florida.  He has visited every state except for Hawaii, Alaska, and Maine which he hopes to visit in the future.  David is also a fan of Disney theme parks and has each park practically memorized.  He now resides in Orlando with his girlfriend, dog, and two cats.

Leland is pleased to have David as part of the Leland family and we hope you enjoyed getting to know him in this segment of Meet the Team.

Itchy Legs and Other Strange Side Effects When You Work Out


If you’ve been inactive for a while or start a new exercise routine, you may notice some strange things happening in your body. These are generally not signs of injury – they’re a sign of your body adjusting to being more active. And while they may feel strange, they should not deter you from working out.

Itchy Legs

You’ve decided to start running- that’s great! But about one mile into your run, you start having an intense itchy sensation up and down your legs, or maybe just concentrated in your quad muscles. What gives?

The itchy sensation is your capillaries expanding to allow for more blood flow. Sometimes the expansion can impact surrounding nerves, causing an itchy sensation. The itch should improve as you become more active. However, if you have a rash or hives after you cool down, this could be an allergic reaction induced by your sweat. So have a doctor take a look.

Side Stitch

This is most often seen in runners and swimmers, and it can be best described as a stabbing pain under the lower edge of your ribs. In the medical world, this is called exercise-related transient abdominal pain (ETAP). The pain goes away when you stop exercising and cool down.  There are many theories about what causes side stitch, but they have not been proven. Your best bet at avoiding side stitch is to ease into your exercise routine gradually. Don’t push yourself too hard too soon.

Shaking Muscles

During lunges, your legs start to shake like a leaf. This shaking can happen in any muscle and is your body’s way of telling you that a muscle is getting fatigued. While working yourself to the point of exhaustion is never a great idea, the shaking or trembling you feel is a good indicator that you have reached your maximum limit. It could be a sign to slow down and take a break. To avoid the shakes, make sure you have had time to recover since your last workout. Try rotating the muscle groups you focus on. So you might focus on legs one day, arms the next, and abs and back the next.

Source: UCF College of Medicine

Summer Fun in Jacksonville

SpokaneAs many parents and babysitters know keeping children entertained over the summer months can be an expensive endeavor. However, for families in the Jacksonville there is a host of options available for free family fun in the area. The quintessential summer activity is packing up and heading to the beach. Barring any disappointing weather conditions, the beach is a free activity that can be fairly inexpensive. Don’t forget the sunscreen and water, bring snacks from home and plan to stay the day. Luckily, Jacksonville is close enough to Florida’s East Coastline with plenty of public beach areas. If sand and possible sunburns are not your cup of tea, consider visiting the Kingsley Plantation. This historic plantation allows guests to take a peek at what housing conditions were like in the 1800s. The estate is open seven days a week from 9 a.m. to 5 p.m. and offers tours from 11 a.m. to 3 p.m. Sticking with the outdoor theme, you could also visit the University of North Florida nature trails. Covering over 500 acres of protected land the trails are a great way to experience nature and are absolutely free! For those who prefer being inside, we suggest Jacksonville’s little known downtown tunnels. The series of tunnels run underneath downtown Jacksonville and feature a secret vault and access to the rooftop of the Florida Theatre. There are so many fun and free activities that can help liven up your summer months without breaking the bank.